direct tv Complaint

direct tv Complaint

ADVERTISEMENT

horrible customer service


First of all, we have been Direct TV customers for at least 20 years, that being said. I received a sales call from them and the DT representative was laughing and carrying on when I answered the phone, he gave me his name Daniel Cervantes, and proceeded to be rude and hung up on me when I told him I was on the account. I called Direct Tv back to let a supervisor know about him and trying to explain myself and being on hold for 15 minutes, the woman named Bell hung up on me. Call number three: I get another rep (Freida???) accent so strong I couldn't tell what she said...who is absolutely NO help in patching me to a supervisor and gives me the web address of www.directtv.com/feedback four times and asks me if she has helped me with my question!!!!!! No I exclaimed you have not but thank you for nothing anyway!!! I can't believe these people are employed nor is there any recourse or any way for you to speak to an actual supervisor?! Someone should be held accountable!!!


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to direct tv
SUBMIT a ticket
for direct tv
WATCH videos
for direct tv
More direct tv Reviews and Complaints MORE reviews and complaints
for direct tv

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More direct tv reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team