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direct tv Complaint - Worst TV Cable Provider
direct tv Complaint

direct tv Complaint

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Worst TV Cable Provider


Recently I relocated from Iowa to Dallas, TX. I was a Direct TV customer. When I called to discontinue with my service, they told me that I could transfer my services. I then informed them it would take approximately 3 months to get settled. After the 3rd month while I was in Dallas, TX, and with the TV equipment in a carton, they started billing me using the Iowa address. Didn't they have my e-mail address to communicate to me since they didn%u2019t ask for my Dallas address ??? Don't they know the meaning of RELOCATION??? Why send a bill for me to Iowa of $ 80.00 while I am in Dallas TX and then they allege that they activated my service in Iowa? This is completely unprofessional. Who gave them the go-ahead to activate it??? I have tried talking to them even the billing dept in Colorado but all they want is my money, nothing else. I will never ever want anything to do with them in future for I have known they are just after getting money from us customers but not giving quality service. They are many cable providers in the market.


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