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direct tv Complaint - Direct tv refused to credit my account for payments
direct tv Complaint

direct tv Complaint

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Direct tv refused to credit my account for payments


I cancelled my direct tv service and agreed to pay a cancellation fee. They continued to bill me through ATT bundle, and never corrected my bill. I continued to pay four months waiting for them to correct my bill. I talked to them multiple times, each time they promised to fix my bill. Now they have turned me over to a collection agency who harass me daily. After waiting forever today, I finally spoke to a supervisor, who informs me that they don't have to credit those payments, and don't plan to. They do acknowledge that I did not have service those four months, and was paying for nothing. They are thieves and I wish I knew how sorry they were before I ever signed on with them. I filed a complaint with the BBB, and I hope others will do the same.


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