Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
direct tv Complaint - Direct TV unfairly charges for NFL Ticket - NFL sunday ticket
direct tv Complaint

direct tv Complaint

ADVERTISEMENT

Direct TV unfairly charges for NFL Ticket - NFL sunday ticket


When we signed up with direct TV we told them we were not interested in the NFL Ticket, even though it was a free promotional item. It showed up on our bill for no charge anyway. We didn't think anything about it, until this football season began. We have automatic payment, so as long as I see my payments drafted on my account I rarely look at the bill. Well, my payment was higher so I looked. As it turns out they automatically began charging me for the NFL Ticket this season, because I was signed up last season (even though we specifically asked not to be). I called to get it straightened out. I even offered a compromise - I won't argue what has already been paid, but I would like future charges cancelled. The line I heard repeatedly from Customer Service and supervisors was, "I'm sorry. We can't change the billing after the season has started. There was a note with your bill in June." I admit to not seeing the note in June, but to AUTOMATICALLY charge me $150 over 6 months for a service I did not request is theft. To expect a customer to call to REFUSE an automated service rather than to call to REQUEST such a service is an incredibly deceptive business practice. I will be canceling my service.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to direct tv
SUBMIT a ticket
for direct tv
WATCH videos
for direct tv
More direct tv Reviews and Complaints MORE reviews and complaints
for direct tv

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More direct tv reviews


More

Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team