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direct tv Complaint - Direct TV adds Protection Plan charges to account without permission $19.99
direct tv Complaint

direct tv Complaint

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Direct TV adds Protection Plan charges to account without permission $19.99


This is the second time that Direct TV has added charges to my account without my knowledge or permission. The first time is was for a sports package that they thought I would enjoy. They added the charge in JULY, so that I would be sure not to miss any of the fall football!! This time, they added a protection plan to the tune of $19.99, bringing my bill to almost $170.00 per mo!!! I wonder how long they would have let the fraud go on???? I trusted them that they would only withdraw from my account the amount which we are in contract for and not a dime more. They seem to feel that they can take whatever they want from your account and then just put a credit on your account when you finally catch them. You are pretty much up a creek if you were hoping to use that money for other bills this month! I am so hurt and angry. This is just not ok and I don't understand how or why they are not held accountable for this type of theft. It is theft. If anyone else took money from my account without permission, stole my credit cards or checks, they would go to jail.


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